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Job Overview
Employment Type
Hourly
Part-time
Compensation
Hourly
Range $15.25 - $20.75
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Early pay
generous team member discount
Vision care
supplemental insurances
401K Program
identity theft protection discount
home and auto insurance discounts
mobile discounts
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retailer in the wedding industry, renowned for its vast selection of wedding dresses, bridesmaid gowns, and accessories, making it a hallmark for brides-to-be and their bridal parties. Operating with a commitment to delivering exceptional customer service, David's Bridal blends style, quality, and affordability, helping customers find the perfect attire that matches their personal vision and enhances their special day. The company is dedicated to fostering an inclusive environment that celebrates diversity, equity, and inclusion, ensuring that every customer and employee feels valued and empowered. With multiple locations nationwide and a strong reputation for customer satisfaction,... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years retail experience in apparel or specialty store environment
- Ability to stand, walk and sit for extended periods
- Ability to reach, bend, twist and perform manual dexterity tasks such as sewing and steaming garments
- Ability to lift and move up to 10 pounds
- Excellent communication and customer service skills
- Ability to multitask and manage customer flow effectively
- Basic computer and POS terminal proficiency
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Experience with computerized POS (Point of Sale) system
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- Use all systems to manage the customer flow to deliver five-star customer experience
- Meet all service vows including prepare, welcome, meet needs and be there for all customers
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of five-star customer service
- Effectively communicate how alterations can play an important role in perfecting the dress for her event
- Promote all alterations services and personalization options
- Maintain store-standards including cleanliness, organization, promotional readiness and store recovery
- Greet and escort all alterations customers to and from alterations for appointments
- Press, steam and spot clean all merchandise
- Follow quality control guidelines and inspect all garments altered, steamed and pressed to verify pristine condition before final delivery
- Build long-term relationships to meet and exceed customer satisfaction and loyalty
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise
- Support all cash wrap behaviors and process transactions with accuracy
- Seek assistance from the Alterations Manager to address customer issues that cannot be resolved
- Maintain a clean and well-organized alterations room
- Perform duties and tasks as assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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