Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Work environment safety
Job Description
KOA (Kampgrounds of America) is a well-established and respected company specializing in providing quality campground accommodations and services across North America. Known for its commitment to family-friendly environments and outdoor experiences, KOA operates numerous campgrounds that offer a blend of comfort and nature. The company aims to create memorable camping experiences while maintaining high standards of cleanliness, safety, and guest satisfaction. KOA is recognized for its consistent brand standards and fostering a diverse, collaborative workforce dedicated to excellent customer service.
The Housekeeper role at KOA is essential in supporting the housekeeping department at one of its properties. Thi... Show More
The Housekeeper role at KOA is essential in supporting the housekeeping department at one of its properties. Thi... Show More
Job Requirements
- Desire to work in housekeeping or related field
- basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures
- comfortable in a fast-paced and high-pressure environment
- motivated goal oriented and results driven
- ability to maintain confidentiality
- able to work nights weekends and holidays
- valid driver’s license
- ability to stand for long periods of time
- must be able to lift to 50 pounds lift and carry 25 pounds occasionally and 10 pounds regularly
- ability to bend stoop kneel crouch climb and move safely over uneven terrain
- able to work inside and outdoors and in various climates
- able to travel by automobile
Job Qualifications
- Desire to work in housekeeping or related field
- basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures
- comfortable in a fast-paced and high-pressure environment
- motivated goal oriented and results driven
- ability to maintain confidentiality
- able to work nights weekends and holidays
- valid driver’s license
Job Duties
- Clean and style accommodation rooms and public areas efficiently to brand expectations with great attention to detail and within time standards
- refresh and replenish guest rooms with amenities supplies lines and applicable collateral to ensure all items are available for guest use
- take a proactive approach to prevent guest challenges by inspecting work identifying and communicating maintenance concerns and replacing items when necessary
- complete maintenance requests in a timely manner and in order of priority
- take ownership to resolve guest challenges working collaboratively with the guest services team and property leadership
- fill out appropriate forms and turn in any items left by guests to the housekeeping supervisor
- ensure adherence to quality standards and health and safety regulations
- remove bedding and count linens in the room then make beds neatly with fresh sheets and pillowcases
- wash dry and fold laundry as required
- pick up debris from floors and empty trash in wastebaskets
- clean mirrors shelves dishes door frames and furniture dust all surfaces vacuum and sweep floors and arrange furniture properly
- sanitize kitchen and bathrooms scrub basins tubs toilets and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment
- sign out and sign in master room keys daily never loan out keys to another individual or remove them from the property
- conserve energy by closing shades or blinds and turning up air conditioning in unoccupied rooms
- report room condition and status to housekeeping supervisor and guest services
- retrieve stock restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures
- maintain cleanliness of all areas of campground
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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