Company Logo or Photo

koa

ALQ-Housekeeper

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and a leader in the outdoor hospitality industry. With over 500 locations spanning across the United States and Canada, KOA operates a blend of franchised and company-owned parks. Founded in 1962, KOA is driven by a mission to connect people to the outdoors and to each other. The company’s vision embraces core values such as being family-oriented, passionate, entrepreneurial, customer-focused, and innovative. These values are reflected throughout their service and operations, fostering a welcoming environment for guests seeking both relaxation and adventure in nature. KOA’s blend... Show More

Job Requirements

  • Ability to stand for long periods of time
  • Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
  • Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain
  • Able to work inside and outdoors and in various climates
  • Able to travel by automobile

Job Qualifications

  • Desire to work in housekeeping or related field
  • Basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures
  • Comfortable in a fast-paced and high-pressure environment
  • Motivated, goal oriented and results driven
  • Ability to maintain confidentiality
  • Able to work nights, weekends, and holidays
  • Valid driver’s license

Job Duties

  • Clean and style accommodation rooms and public areas efficiently, to brand expectations, with great attention to detail and within time standards
  • Refresh and replenish guest rooms with amenities, supplies, linens, and applicable collateral to ensure all items are available for guest use
  • Take a proactive approach to prevent guest challenges by inspecting your work, identifying and communicating maintenance concerns, and replacing items when necessary
  • Complete maintenance requests in a timely manner and in order of priority
  • Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership
  • Fill out appropriate forms and turn in any items left by guest to the housekeeping supervisor
  • Ensure adherence to quality standards and health and safety regulations
  • Remove bedding and count linens in the room, then make beds neatly with fresh sheets and pillowcases
  • Wash, dry and fold laundry as required
  • Pick up debris from floors and empty trash in wastebaskets
  • Clean mirrors, shelves, dishes, door frames, and furniture
  • Dust all surfaces, vacuum and sweep floors, and arrange furniture properly
  • Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment
  • Sign out and sign in master room keys daily
  • never loan out keys to another individual or remove them from the property
  • Conserve energy by closing shades or blinds and turning up air conditioning in unoccupied rooms
  • Report room condition and status to housekeeping supervisor and guest services
  • Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures
  • Maintain cleanliness of all areas of campground

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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