Aloft Jacksonville Tapestry Park - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aloft Jacksonville Tapestry Park is part of the dynamic hospitality brand known for its modern and vibrant hotels designed to appeal to contemporary travelers. Located perfectly between the bustling Deerwood Business District, downtown Jacksonville, and pristine white sandy beaches, Aloft offers a unique blend of convenience and leisure. Guests can enjoy a wide array of on-site amenities including the lively W XYZ Bar, a 24/7 pantry stocked with snacks and beverages, and the inviting re:mix lounge for relaxation or socializing. Each Aloft room is thoughtfully designed with custom amenities including comfortable signature beds and Bliss Spa products, ensuring a restful... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- customer service oriented
Job Duties
- greet and welcome guests with a warm and friendly attitude
- manage check-in and check-out processes efficiently
- handle reservations and room assignments accurately
- respond promptly to guest inquiries and requests
- maintain communication with housekeeping and other hotel departments
- resolve guest complaints or issues swiftly and professionally
- manage cash handling and front desk financial transactions
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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