Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel, the Aloft Houston Shenandoah, is a modern, urban-style establishment located ideally in The Woodlands, TX area. This brand new hotel caters to savvy, contemporary travelers seeking a refined hospitality experience with easy access to shopping, entertainment, and major businesses. Featuring stylish decor, spacious rooms, complimentary Wi-Fi, pillowtop mattresses, and advanced connectivity stations, Aloft Houston Shenandoah aims to blend comfort with convenience for both business and leisure guests. The hotel also offers vibrant social spaces like the W XYZ bar, a 24-hour pantry known as Re:fuel by Aloft, and a lively lounge called Re:mix, creating an inviting atmosphere for... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software and Microsoft Office suite
- ability to provide warm and friendly guest service
- strong communication skills
- ability to multitask and manage time effectively
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related field preferred
- familiarity with hotel management software
- proficiency with Microsoft Office suite
- excellent verbal and written communication skills
- strong problem-solving and multitasking abilities
Job Duties
- greet guests warmly and provide excellent customer service
- manage guest check-ins and check-outs efficiently
- handle reservations and maintain accurate records
- respond promptly to guest inquiries and resolve issues
- coordinate with hotel staff to ensure smooth operations
- process payments and maintain front desk financial records
- maintain a clean and organized front desk area
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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