Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Aloft Houston Shenandoah is a contemporary cosmopolitan hotel located in The Woodlands, TX area, offering a modern and urban vibe that caters to the savvy traveler. Surrounded by vibrant shopping districts, entertainment venues, and major business centers, this hotel combines convenience with style and comfort. Known for its spacious rooms decorated with contemporary decor, complimentary Wi-Fi, pillowtop mattresses, and plug-and-play connectivity stations linked to 55-inch LCD TVs, Aloft Houston Shenandoah provides an exceptional setting for both business and leisure guests. The hotel also features social areas like the W XYZ bar, a 24-hour pantry called Re:fuel by Aloft offering... Show More
Job Requirements
- High school diploma or equivalent
- Relevant experience in hospitality preferred
- Knowledge of hotel management software
- Proficiency with Microsoft Office
- Excellent communication skills
- Ability to multitask effectively
- Strong problem-solving capabilities
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related hospitality field preferred
- Familiarity with hotel management software
- Proficient in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Problem-solving skills and ability to handle guest issues calmly
Job Duties
- Provide welcoming and friendly service to guests
- Manage check-in and check-out processes efficiently
- Handle guest inquiries and requests promptly
- Coordinate with hotel departments to ensure guest satisfaction
- Manage reservations and financial transactions
- Resolve guest complaints with quick thinking and professionalism
- Maintain organized and effective front desk operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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