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Aimbridge Hospitality

Aloft Gainesville - Front Desk Agent PART TIME

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aloft Gainesville University Area is a vibrant hotel known for its contemporary style and welcoming atmosphere, ideally situated near the University of Florida campus. Guests enjoy convenient access to sports venues, museums, medical facilities, and the popular Butler Plaza West shopping and dining complex. This lively Aloft property features a social W XYZ(SM) bar, a 24/7 pantry called Re:fuel by Aloft, and a fun Re:mix lounge, creating a dynamic and comfortable environment for travelers and locals alike. With rooms designed for ultimate comfort, including Aloft's signature bed and exclusive amenities by Bliss Spa, the hotel ensures a memorable stay for... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in a hospitality or customer service role preferred
  • knowledge of hotel management systems
  • proficiency with Microsoft Office
  • excellent communication skills
  • ability to multitask effectively
  • strong problem-solving skills

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication skills
  • ability to multitask and think quickly under pressure
  • customer service oriented

Job Duties

  • greet guests warmly and provide excellent customer service
  • handle check-in and check-out processes efficiently
  • manage guest reservations and room assignments
  • respond promptly to guest inquiries and requests
  • coordinate with housekeeping and other departments to fulfill guest needs
  • resolve guest complaints and issues with a positive attitude
  • maintain accurate records of transactions and guest information

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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