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Aimbridge Hospitality

Aloft Gainesville - Front Desk Agent

Gainesville, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan

Job Description

Aloft Gainesville University Area is a trendy and vibrant hotel located near the University of Florida campus, offering guests a stylish and convenient stay close to sports venues, museums, and medical facilities. This hip hotel features a welcoming atmosphere where guests can enjoy socializing at the W XYZ(SM) bar, indulging in snacks at Re:fuel by Aloft, a 24/7 pantry, or relaxing in the Re:mix lounge. Aloft Gainesville University Area combines modern comfort with a lively social scene, enhanced by custom amenities such as ultra-comfortable signature beds and Bliss Spa products in each room, catering to travelers seeking a unique and... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service
  • Ability to multitask and problem-solve in a fast-paced environment

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location