Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunity
Employee ownership program
Job Description
H-E-B is a prominent grocery retailer known for its commitment to quality, outstanding customer service, and a strong community focus. Operating primarily in Texas, H-E-B has cultivated a brand identity centered around partnering with communities and fostering an inclusive workplace where employees, referred to as Partners, are valued as the company’s greatest investment. With decades of experience in the retail sector, H-E-B has earned a reputation for innovation, growth, and delivering a superior shopping experience through various channels, including physical stores and e-commerce platforms. The company embodies a partner-owned philosophy that inspires engagement, ownership, and a collaborative work culture, driving... Show More
Job Requirements
- minimum age 18
- high school diploma or equivalent
- 1+ years of bakery experience
- completion of company orientation, safety training, and eCommerce online ordering training upon hire
- ability to function in a fast-paced retail environment with detailed and precise tasks
- ability to work with customers and stay attentive to their needs
- ability to stand constantly and perform various physical activities such as reaching, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, arm pushing/pulling, pinching, and utilizing fine motor skills
- ability to occasionally be exposed to wet, cold, hot conditions, and loud noise
- ability to lift up to 40 lbs and manage lifting more than 25 lbs safely
- adherence to safe lifting limits
Job Qualifications
- high school diploma or equivalent
- minimum of 1 year bakery experience
- communication and interpersonal skills
- knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
- strong customer service skills
- reading and writing skills
- planning and organizing skills
Job Duties
- provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products and assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per visual training aids
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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