
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
partner ownership program
Job Description
H-E-B is a dynamic and renowned grocery retailer committed to delivering an exceptional shopping experience to its customers. Founded in Texas in 1905, H-E-B has grown into one of the largest privately held supermarket chains in the United States, celebrated for its dedication to quality products, community involvement, and unparalleled customer service. The company prides itself on fostering a partner-owned culture where every employee is viewed as a partner, enabling a collaborative and empowering work environment that drives innovation and success. H-E-B's commitment to people-first values is reflected in its continuous efforts to support its workforce with ongoing training, growth... Show More
Job Requirements
- minimum age 18
- high school diploma or equivalent
- 1+ years of bakery experience
- completion of company orientation, safety training, and eCommerce online ordering training upon hire
Job Qualifications
- high school diploma or equivalent
- baking and cake decorating experience
- strong customer service skills
- communication and interpersonal skills
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- planning and organizing skills
- ability to read and write effectively
Job Duties
- provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products
- assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per VTAs
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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