Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
partner ownership
Job Description
H-E-B is a leading grocery retailer known for its commitment to quality products, exceptional customer service, and a strong community focus. Established as one of the most trusted retail chains in the United States, specifically in Texas, H-E-B has built its reputation on the principle that people come first — whether they are customers, partners, or the community at large. As a company that prioritizes innovation, growth, and excellence, H-E-B offers a friendly and supportive work environment where team members, known as Partners, are valued for their contributions and encouraged to grow both personally and professionally. The company fosters a... Show More
Job Requirements
- minimum age 18
- high school diploma or equivalent
- 1+ years of experience in bakery
- completion of company orientation
- completion of safety training
- completion of eCommerce online ordering training upon hire
- ability to function in a fast-paced retail environment with detailed and precise tasks
- ability to work with customers staying attentive to their needs
- ability to constantly stand, reach at waist, grasp
- ability to occasionally walk, reach at overhead, shoulder, knee, and floor
- ability to bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
- ability to occasionally be exposed to wet, cold, hot conditions, and loud noise
- ability to lift up to 40 lbs
- ability to manage in excess of 25 lbs, with safe lifting practices
Job Qualifications
- high school diploma or equivalent
- minimum 1 year of bakery experience
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
Job Duties
- provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products and assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per visual training aids
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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