Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Federal Employees Medical Coverage
Full Insurance Coverage offering
401K with immediate vesting and company match
quarterly incentive program
vacation
Holiday and sick days
Job Description
Ho-Chunk, Inc. is a well-established hospitality and entertainment company that operates multiple venues including restaurants, casinos, and hotels. Known for its commitment to providing excellent service and high-quality guest experiences, Ho-Chunk, Inc. is dedicated to maintaining a positive and inclusive work environment. The company values ethical conduct, collaboration, and guest satisfaction as core principles driving its business operations. Ho-Chunk, Inc. is an equal opportunity employer, extending preference to persons of Indian descent as applicable by law, and considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This reflects the... Show More
Job Requirements
- Must be 19 years or older
- ability to secure and maintain Nebraska Gaming License
- food handler certification
- ServSafe certification
- TIPS Alcohol certification
- able to work varying schedules including nights and weekends
- demonstrate ethical conduct and guest focus
- physical ability to perform duties involving moderate physical effort
Job Qualifications
- High school diploma or education equivalent
- previous customer service experience preferred
- ability to interact with mobile devices and touch screen technology
- previous experience using smart phones or tablets applications strongly preferred
- demonstrates commitment to guest service excellence and ethical conduct
Job Duties
- Provides information on all aspects of available services and facilities for guests
- greets guests and arrange seating
- monitors room atmosphere
- quotes accurate waiting times and handle guest waiting lists or reservations
- assists guest with special requests
- communicates with co-workers and supervisor to ensure quality service
- maintains and updates seating chart for the restaurant including the bar and lounge
- directs the flow of work for wait staff and bus person
- cleans menus and organizes the host stand daily
- assists wait staff with to go orders as necessary
- ensures the smooth operation of the front of the restaurant
- comply with all departments and company rules and regulations
- attends periodic meetings and training sessions
- always present oneself in a neat and clean appearance
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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