Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Federal Employees Medical Coverage
Full Insurance Coverage
401K with immediate vesting
company match
quarterly incentive program
vacation days
holiday days
sick days
Job Description
Ho-Chunk, Inc. is a well-established company known for its commitment to providing quality service within the hospitality and entertainment industry. As an equal opportunity employer, Ho-Chunk, Inc. values diversity and inclusivity, offering employment opportunities irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Notably, preference may be extended to persons of Indian descent as permitted by applicable laws. This organization operates venues that require exceptional customer service skills and a welcoming atmosphere for guests, part of which includes its dynamic restaurants. Being a socially responsible employer, Ho-Chunk, Inc. provides numerous benefits including federal... Show More
Job Requirements
- Must be 19 years or older
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to interact with mobile devices and touch screen technology
- Previous experience using smartphones or tablet applications strongly preferred
- Demonstrates commitment to guest service excellence and ethical conduct
- Ability to obtain and maintain Nebraska gaming license
- Food handler certification required
- ServSafe certification required
- TIPS alcohol certification required
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to interact with mobile devices and touch screen technology
- Experience using smartphones or tablet applications preferred
- Demonstrates commitment to guest service excellence
- Ethical conduct
- Ability to obtain and maintain Nebraska gaming license
- Food handler certification
- ServSafe certification
- TIPS alcohol certification
Job Duties
- Provide information on all aspects of available services and facilities for guests
- Greet guests and arrange seating, monitor room atmosphere
- Quote accurate waiting times and handle guest waiting lists or reservations according to established procedures
- Assist guests with special requests
- Communicate with co-workers and supervisor to ensure quality service
- Maintain a seating chart for the restaurant including the bar and lounge
- Direct the flow of work for both wait staff and bus persons
- Update the floor chart regularly throughout the shift
- Clean menus as required throughout the shift
- Clean and organize the host stand daily
- Perform light dusting and maintain the work area
- Assist wait staff as necessary with to go orders
- Provide prompt, friendly greeting and proper seating of all guests
- Ensure smooth operation of the front of the restaurant
- Comply with all department and company rules and regulations
- Attend periodic meetings and training sessions
- Maintain a neat and clean appearance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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