WarHorse Casino

Ale Haus - Host

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Federal Employees Medical Coverage
Full Insurance Coverage offering
401K with immediate vesting and company match
quarterly incentive program
vacation
holiday
sick days

Job Description

Ho-Chunk, Inc. is a respected organization known for its multifaceted operations and contributions to the communities it serves. This company embraces a diverse range of industries including hospitality and entertainment, creating employment opportunities that foster growth and development. Dedicated to excellence and guest satisfaction, Ho-Chunk, Inc. operates several establishments where a professional and welcoming environment is a top priority. As an equal opportunity employer, Ho-Chunk, Inc. is committed to inclusive hiring practices, providing fair consideration to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Preference may be extended to... Show More

Job Requirements

  • Must be 19 years or older
  • High school diploma or education equivalent required
  • Previous customer service experience preferred
  • Ability to interact with mobile devices and touch screen technology
  • Previous experience using smart phones and/or tablets applications strongly preferred
  • Demonstrates commitment to guest service excellence and ethical conduct
  • Ability to secure and maintain NE Gaming License
  • Certification in Food Handler, ServSafe, and TIPS Alcohol Certification

Job Qualifications

  • High school diploma or education equivalent
  • Previous customer service experience preferred
  • Ability to interact with mobile devices and touchscreen technology
  • Previous experience using smartphones and/or tablet applications strongly preferred
  • Demonstrates commitment to guest service excellence and ethical conduct
  • Ability to secure and maintain NE Gaming License
  • Certification in Food Handler, ServSafe, and TIPS Alcohol Certification

Job Duties

  • Provide information on all aspects of available services and facilities for guests
  • Greet guests and arrange seating, monitor room atmosphere
  • Quote accurate waiting times and handle guest waiting lists or reservations in accordance with established procedure
  • Assist guest with special requests
  • Communicate with co-workers and supervisor to ensure quality service
  • Maintain a seating chart for the restaurant including the bar and the lounge
  • Direct the flow of work for both wait staff and bus person
  • Update the floor chart regularly throughout the shift
  • Clean menus as required throughout the shift
  • Clean and organize the host stand daily
  • Perform light dusting and maintain the work area
  • Assist wait staff as necessary with to-go orders
  • Provide prompt, friendly greeting and proper seating of all guests
  • Ensure the smooth operation of the front of the restaurant
  • Comply with all departments and company rules and regulations
  • Attend periodic meetings and training sessions
  • Always present oneself in a neat and clean appearance
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location