Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Federal Employees Medical Coverage
Full Insurance Coverage offering
401K with Immediate Vesting & Company Match
quarterly incentive program
vacation
holiday
sick days
Job Description
Ale House is a reputable restaurant known for its vibrant atmosphere and dedication to excellent guest service. Established to provide a welcoming and enjoyable dining experience, Ale House prides itself on its attentive staff, diverse menu offerings, and commitment to quality. Located in a busy neighborhood with a loyal customer base, Ale House continues to grow and innovate by creating a friendly and engaging environment where guests feel valued and catered to. As a restaurant setting, Ale House combines classic and contemporary dining, hosting a variety of social gatherings and special events. Their team emphasizes a culture of hospitality, teamwork,... Show More
Job Requirements
- Must be 19 years or older
- high school diploma or education equivalent required
- previous customer service experience preferred
- ability to interact with mobile devices and touch screen technology
- previous experience using smart phones and/or tablets applications strongly preferred
- demonstrates commitment to guest service excellence and ethical conduct
Job Qualifications
- High school diploma or education equivalent required
- previous customer service experience preferred
- ability to interact with mobile devices and touch screen technology
- previous experience using smart phones and/or tablets applications strongly preferred
- demonstrates commitment to guest service excellence and ethical conduct
Job Duties
- Provides information on all aspects of available services and facilities for guests
- greets guests and arrange seating, monitors room atmosphere
- quotes accurate waiting times and handle guest waiting lists or reservations in accordance with established procedure
- assists guest with special request
- communicates with co-workers and supervisor to ensure quality service
- maintains a seating chart for the restaurant including the bar and the lounge
- directs the flow of work for both wait staff and bus person
- updates the floor chart regularly throughout the shift
- cleans menus as required throughout the shift
- cleans and organizes the host stand daily
- light dusting and maintaining the work area
- assists wait staff as necessary with to go orders etc.
- provides prompt, friendly greeting and proper seating of all guests of the restaurant
- ensures the smooth operation of the front of the restaurant
- comply with all departments and company rules and regulations
- attends periodic meetings and training sessions
- always present oneself in a neat and clean appearance
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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