Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Benefits
Federal Employees Medical Coverage
Full Insurance Coverage offerings
401K with immediate vesting
company match
quarterly incentive program
vacation
holiday
sick days
Job Description
WarHorse Gaming, LLC is a dynamic and customer-focused hospitality company dedicated to delivering exceptional gaming and dining experiences. Founded with a commitment to excellence, the company operates within the entertainment and hospitality industry, aiming to create a welcoming and engaging environment for its guests. WarHorse Gaming, LLC places great emphasis on its mission, vision, and values, which guide its operations and the service provided by its staff. The company is known for its dedication to quality, customer satisfaction, and maintaining high standards in all aspects of its service offerings. This commitment makes it a preferred destination for guests seeking both... Show More
Job Requirements
- Must be 19 years or older
- high school diploma or education equivalent required
- three years' server and customer service experience preferred
- ability to interact with mobile devices and touch screen technology
- previous experience using smart phones and/or tablets applications strongly preferred
- demonstrates commitment to guest service excellence and ethical conduct
- ability to secure and maintain NE Gaming License
- food handler, ServSafe certification, TIPS Alcohol certification
Job Qualifications
- High school diploma or equivalent
- three years' server and customer service experience preferred
- ability to interact with mobile devices and touch screen technology
- previous experience using smart phones and/or tablets applications preferred
- commitment to guest service excellence and ethical conduct
- ability to secure and maintain Nebraska Gaming License
- food handler, ServSafe, and TIPS Alcohol certification required
Job Duties
- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC
- provides prompt, efficient, and friendly quality service to all guests of the restaurant
- greet all guests immediately they come in and when going
- cleans and organizes the restaurant daily including deep cleaning of certain areas as assigned
- polishes china, silverware, and glassware daily
- lightly dusts and maintains the restaurant
- maintains guest tables throughout the dining period by cleaning, replacing china, glass and silverware as required
- comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations
- maintains current and accurate knowledge of all menu items
- serves all beverages (both alcoholic and non-alcoholic) in food outlets
- provides outstanding customer and employee service at all times
- buss tables in the station and completes all side work
- assists restaurant host when required
- assists food runners and servers to run food to the tables in a timely manner
- records all preferences of guests in the reservation system by taking detailed notes
- knows about frequent guests and their preferences
- attends periodic meetings and training sessions
- always present oneself with a neat and clean appearance
- thanks the guests and invites them to return
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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