Menzies Aviation

Alaska Passenger Service Agent

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Advancement opportunities
Medical
Dental
Vision
401k
short-term disability
long-term disability
Paid training
paid parking
uniform provided

Job Description

Menzies Aviation is recognized as one of the foremost fueling and ground services providers worldwide, dedicated to delivering exceptional aviation support services. Renowned for its extensive global reach and commitment to excellence, Menzies Aviation plays a vital role in ensuring smooth airport operations and superior passenger experiences. The company fosters a family-like work environment where teamwork, respect, and professional growth are highly valued. As a respected leader in the aviation industry, Menzies Aviation emphasizes safety, efficiency, and customer service at every level of operation, making it an employer of choice for individuals passionate about aviation and service excellence.

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Job Requirements

  • Must be at least 18 years of age
  • Must pass a pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting/moving up to 70lbs of cargo and baggage
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior customer service experience strongly preferred
  • Intermediate computer skills required

Job Qualifications

  • Must be at least 18 years of age
  • Must pass a pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting/moving up to 70lbs of cargo and baggage
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior customer service experience strongly preferred
  • Intermediate computer skills required

Job Duties

  • Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Host self-service kiosks
  • Ensure that all work areas are organized
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Some bending, stretching, pushing and pulling
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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