Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Flexible pay options
Employee Discounts
Training and Development
Job Description
The Manager role at AJ's Steakhouse is a dynamic and hands-on leadership position, responsible for overseeing the day-to-day operations of the restaurant. This position demands a proactive leader who thrives in a fast-paced environment, capable of managing staff, maintaining high standards of service, and ensuring operational excellence. The Manager will conduct daily pre-shift meetings to align the team with service fundamentals, menu updates, specials, promotions, contests, and guest service protocols. Responsibilities extend to monitoring reservations and event bookings to ensure appropriate staffing levels that meet the projected volume and budgetary requirements. This role also involves hiring, training, coaching, and disciplining... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of seven years food and beverage management experience
- Minimum of five years' progressive relevant experience
- Effective communication skills
- Excellent employee management abilities
- Experience with collective bargaining environments preferred
- Knowledge of various computer systems related to food and beverage operations such as Agilysys and Open Table
- Excellent customer service and people skills
- Ability to communicate effectively both verbally and in writing with persons of diverse backgrounds
- Strong organizational and training skills
- Intermediate level knowledge of Microsoft Office Suite
- Knowledge of Iowa Department of Health laws and regulations
- Knowledge of liquor laws pertaining to distribution, security, handling, storage and minors
- Knowledge of inventory practices, labor/cost of goods analysis and profit and loss statements
- Primarily indoor environment
- Long periods of standing and walking
- Lifting and moving of tables and chairs
- Must be able to lift up to 50 pounds and push carts up to 150 pounds
- Ability to work weekends, holidays, and long and varied hours
Job Qualifications
- High school diploma or equivalent
- Minimum of seven years food and beverage management experience
- Minimum of five years' progressive relevant experience
- Effective communication skills
- Excellent employee management abilities
- Experience with collective bargaining environments preferred
- Knowledge of various computer systems related to food and beverage operations such as Agilysys and Open Table
- Excellent customer service and people skills
- Ability to communicate effectively both verbally and in writing with persons of diverse backgrounds
- Strong organizational and training skills
- Intermediate level knowledge of Microsoft Office Suite
- Knowledge of Iowa Department of Health laws and regulations
- Knowledge of liquor laws pertaining to distribution, security, handling, storage and minors
- Knowledge of inventory practices, labor/cost of goods analysis and profit and loss statements
Job Duties
- Conducting daily pre-shift meetings to review service fundamentals, menu changes, specials, promotions, contests, and guest service issues with staff
- Review upcoming reservations and events to ensure proper staffing based on projected volume
- Responsible for hiring, training, coaching, and issuing discipline as needed, and ensure staffing levels are adequate and meet budget requirements
- Set annual financial forecasts and budgets with a strategy in place to achieve financial goals
- Interact regularly with guests throughout service to inquire about satisfaction and respond promptly to any needs or complaints
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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