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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the world leader in private aviation services, operating more than 225 locations globally and providing seamless, elevated experiences for private aircraft travelers. As a premier hospitality organization and a certified Great Place to Work, Signature Aviation dedicates itself to redefining private air travel, focusing on safety, convenience, and luxury. It prides itself on a culture that prioritizes the well-being and development of its nearly 6,000 team members, fostering a workplace environment rich in opportunity and support. Signature Aviation’s commitment to community outreach includes efforts to empower future aviation professionals, support veterans, and improve the neighborhoods where it... Show More
Job Requirements
- High school diploma or GED
- At least 18 years old
- Pass background checks including criminal, motor vehicle and drug testing
- Meet airport security badge requirements
- Legally authorized to work in employment jurisdiction
- Valid state driver’s license, CDL when applicable
- Ability to pass color vision test
- Physically capable of operating ground service equipment
- Ability to follow directions and exercise good judgment
- Preferred 3-6 months related experience or training
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and meet airport badge security requirements
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination including ability to pass color vision test for inspecting aviation fuel
- Must possess valid state driver’s license with commercial driver’s license (CDL) required in some locations
- Ability to exercise good judgment and follow directions from management
- Preferred 3 to 6 months experience and/or training in aviation, customer service or related field
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- Ability to read and comprehend safety rules, instructions and manuals in English
- Ability to perform basic arithmetic including addition, subtraction, multiplication, division, percentages, and time calculations
- Must be physically able to operate vehicles and ground support equipment safely
- Ability to follow multi-step instructions and work in standardized situations
- Strong interpersonal skills for collaborating with team members and serving guests
- Ability to multi-task with attention to detail
- Computer proficiency including email and company software
- Ability to complete required training programs successfully and timely
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude to ensure guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Handle fuel management including fuel quality control, receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop unsafe work practices causing harm, report concerns and cooperate in addressing issues
- Follow emergency response procedures during critical events
- Enforce all security protocols as dictated by Signature Aviation and the airport
- Create accurate records related to time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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