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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the world's largest global network of private aviation terminals, with over 225 locations worldwide. The company is dedicated to delivering safe, convenient, and elevated experiences for private aviation guests, crew members, and aircraft. By blending premier hospitality with expert aviation services, Signature Aviation sets the standard for private air travel, always placing safety, service, and professionalism at the forefront. Recognized as a certified Great Place to Work™, the company emphasizes a positive and supportive environment that fosters both professional development and personal well-being. They invest in comprehensive benefits and resources to support their team members and promote... Show More
Job Requirements
- high school diploma or ged
- minimum of 18 years of age
- ability to pass background checks drug tests and meet airport security requirements
- legally authorized to work in the jurisdiction of employment
- excellent vision and coordination
- valid state driver license
- ability to exercise good judgment and follow directions
- physical ability to operate motor vehicles and ground support equipment
- preferred experience or training in aviation or customer service
Job Qualifications
- high school diploma or general education degree ged
- minimum of 18 years of age
- ability to pass company background checks criminal and motor vehicle drug tests meet airport background check requirements to receive and maintain an airport security badge and be insurable by the companys applicable insurance policies
- must be legally authorized to work in the jurisdiction of employment
- excellent vision and coordination to move and or direct aircraft and visually inspect aircraft fuel
- ability to pass a color vision test for purposes of inspecting aviation fuel
- must possess a valid state drivers license
- in some locations a commercial drivers license cdl is required as dictated by local regulations and business needs
- must be able to exercise good judgment and follow directions directives from supervisor management
- preferred three to six months experience and or training in aviation customer service or other related field or equivalent combination of education and experience and or training
- excellent guest service skills with an energetic outgoing and guest-obsessed personality
- ability to read and comprehend documents such as safety rules operating instructions and procedure manuals in english
- clearly communicate in english with others in person via telephone radio and in writing
- ability to perform simple arithmetic
- must be able to physically enter exit and operate motor vehicles and ground support equipment such as fuel trucks vans tugs and cars
- ability to carry out multi-step instructions and deal with standardized situations with only occasional or no variables
- ability to get along and work well with others
- ability to handle multiple tasks simultaneously while maintaining attention to detail
- ability to use a computer and email learn necessary company software and pass computer-based training modules
- ability to successfully and timely complete the companys training programs
Job Duties
- work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures ensuring efficient and accurate communication through various methods to accomplish operational tasks
- collaborate cooperate and work closely with all team members guests clients vendors and aircraft crewmembers to ensure service needs are met including fueling de-icing lavatory ground power and potable water services parking marshalling wing walking delivering catering and towing
- proactively prepare for arriving departing aircraft identify and perform open job tasks and immediately speak up and or point out observed safety concerns to all stakeholders
- operate and drive ground service equipment such as fuel trucks de-icing trucks ground power units tugs stair trucks etc
- load and unload luggage and other cargo into out of aircraft and from into the private aviation terminal guest vehicle or other mode of transportation
- provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience
- offer safe convenient and courteous transportation when driving shuttle vehicle to transport guests luggage and cargo
- maintain safe clean and secure ramps and operations
- handle fuel including fuel quality control fuel receipt inventory and maintaining accurate related documentation
- understand comply with and enforce all operational safety and guest service requirements
- stop work when an unsafe condition or act is likely to cause harm to people the environment company or guest assets or the companys reputation and report concerns
- follow emergency response procedures during critical events
- understand comply with and enforce all security protocols as dictated by Signature Aviation and the airport
- create accurate records pertaining to time worked activities and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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