Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is a leading global network of private aviation terminals, operating over 225 locations worldwide. Renowned for delivering safe, convenient, and elevated experiences, the company serves a diverse clientele that includes private jet owners, corporate clients, and aviation professionals. As a premier hospitality organization, Signature Aviation is committed to redefining private air travel through its exceptional service and operational excellence. Certified as a Great Place to Work, the company places a strong emphasis on nurturing its team members' well-being and professional growth. It fosters a culture of community engagement by supporting veterans, empowering future aviation professionals, and improving the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum age of 18 years
- Pass background and drug tests
- Meet airport security badge requirements
- Legal authorization to work
- Valid driver’s license or commercial driver’s license where required
- Ability to pass color vision test
- Ability to exercise judgment and follow directions
- Ability to work nights, weekends, and holidays
- Ability to work outdoors in varying weather conditions
- Physical ability to operate ground service equipment
- Ability to comply with safety and security protocols
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, meet airport background check requirements, and maintain airport security badge
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination, ability to pass a color vision test for inspecting aviation fuel
- Valid state driver’s license, with commercial driver’s license (CDL) required in some locations
- Ability to exercise good judgment and follow directions from supervisor or management
- Preferred 3 to 6 months experience and/or training in aviation, customer service or related field or equivalent combination of education and experience
- Excellent guest service skills with energetic, outgoing, and guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions, and procedure manuals in English
- Ability to perform simple arithmetic including addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, and time
- Ability to physically operate motor vehicles and ground support equipment and work safely from elevated heights
- Ability to carry out multi-step instructions and handle standardized situations
- Strong interpersonal skills to work well with others and serve guests effectively
- Ability to multitask while maintaining attention to detail
- Proficient with computer use, email, company software, and training modules
- Ability to complete training programs successfully and timely
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power, and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and speak up or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and cargo into/out of aircraft and other transportation modes
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude
- Offer safe, convenient, and courteous transportation driving shuttle vehicles for guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Handle fuel quality control, fuel receipt, inventory and maintain accurate documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work when unsafe conditions or acts are observed and report concerns to management
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security protocols
- Create accurate records of time worked and activities performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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