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Airside Experience Specialist - TEB South - (Part Time, Seasonal)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the largest global network of private aviation terminals, boasting more than 225 locations worldwide. Renowned for delivering safe, convenient, and elevated experiences, Signature Aviation thrives as a premier hospitality organization committed to redefining the private air travel experience. Known for its certification as a Great Place to Work, the company places a strong emphasis on the well-being and professional development of its nearly 6,000-strong team of aviation experts and enthusiasts. Beyond operational excellence, Signature Aviation actively engages in community service, focusing on elevating the neighborhoods where it operates, empowering the next generation of aviation professionals, and supporting... Show More
Job Requirements
- High school diploma or GED
- Minimum of 18 years of age
- Ability to pass company criminal and motor vehicle background checks and drug tests
- Meet airport background check requirements to receive and maintain airport security badge
- Legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination
- Pass color vision test for aviation fuel inspection
- Valid state driver’s license
- Ability to exercise good judgment and follow supervisor directions
- Preferred 3 to 6 months experience or training in aviation or related field
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to work outdoors in varying weather conditions
- Ability to operate ground service equipment safely
- Ability to maintain professionalism and confidentiality
- Ability to communicate clearly in English
- Ability to multitask in a fast-paced environment.
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks, drug tests, and meet airport background check requirements to receive and maintain an airport security badge
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- Ability to pass a color vision test for inspecting aviation fuel
- Must possess a valid state driver’s license
- Ability to exercise good judgment and follow directions from supervisor/management
- Preferred 3 to 6 months experience or training in aviation, customer service, or related field or equivalent combination of education and experience
- Excellent guest service skills with energetic, outgoing, guest-obsessed personality
- Ability to anticipate guest needs and multitask in a fast-paced environment
- Ability to read and comprehend safety rules, operating instructions, and procedure manuals in English
- Clear communication skills in English in person, via telephone, radio, and writing
- Ability to perform simple arithmetic including addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, and time
- Ability to operate motor vehicles and ground support equipment safely
- Ability to carry out multi-step instructions
- Excellent interpersonal skills for effective collaboration and guest service
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Ability to use computer and email and learn company software
- Ability to complete company training programs timely.
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met, including but not limited to fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal, guest vehicle, or other modes of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude at all times
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage, and cargo
- Maintain safe, clean, and secure ramps and operations
- Handle fuel including fuel quality control, receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce operational, safety, and guest service requirements
- Stop work and report unsafe conditions or acts
- Follow emergency response procedures during critical events
- Comply with all security protocols (physical, cyber, and data) as dictated by Signature Aviation and the airport
- Create accurate records pertaining to time worked and services performed.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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