Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the largest global network of private aviation terminals, with over 225 locations worldwide. Renowned for delivering safe, convenient, and elevated private air travel experiences, Signature Aviation stands out as a premier hospitality organization dedicated to excellence and innovation. Their commitment to providing seamless, personalized service to discerning clients who value discretion and attention to detail is matched by their dedication to their employees' professional growth, wellbeing, and satisfaction. As a certified Great Place to Work, they foster a supportive and inclusive culture that values diversity and teamwork. Signature Aviation offers a dynamic work environment where aviation enthusiasts... Show More
Job Requirements
- High school diploma or GED
- Minimum of 18 years of age
- Valid state driver’s license
- Ability to pass background checks and drug tests
- Meet airport security badge requirements
- Legal authorization to work
- Excellent vision including color vision for fuel inspection
- Ability to follow directions and exercise good judgment
- Preferred experience or training in aviation or customer service
- Physical ability to operate motor vehicles and ground equipment
- Ability to carry out multi-step instructions
- Strong communication skills in English
- Ability to perform simple arithmetic
- Ability to multitask and maintain professionalism
- Computer literacy and ability to complete training programs
Job Qualifications
- High School Diploma or General Education Degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks (criminal and motor vehicle), drug tests, and meet airport background check requirements to maintain an airport security badge
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination with ability to pass color vision test for inspecting aviation fuel
- Possession of a valid state driver’s license, and in some locations a commercial driver’s license (CDL) as required
- Ability to exercise good judgment and follow directions from supervisors
- Preferred three to six months experience or training in aviation, customer service, or related field
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- Proficient in English reading, writing, and oral communication
- Ability to perform basic arithmetic
- Physical ability to operate motor vehicles and ground support equipment and work safely at elevated heights
- Strong critical thinking and reasoning abilities
- Excellent interpersonal and multitasking skills
- Competency in computer use and learning company software
- Ability to successfully complete Signature’s training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude ensuring exceptional experiences
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Perform fuel handling including fuel quality control, fuel receipt, inventory and documentation
- Understand, comply with, and enforce all operational, safety and guest service requirements
- Stop work and report any unsafe conditions or acts likely to cause harm, and cooperate in addressing them
- Follow emergency response procedures
- Understand and enforce all security protocols (physical, cyber, and data) as dictated by Signature Aviation and airport regulations
- Create accurate records pertaining to time worked and activities performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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