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Signature Aviation

Airside Experience Specialist - SJC

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.94
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program

Job Description

Signature Aviation is a leading global network that operates more than 225 private aviation terminals across the world, providing safe, convenient, and elevated travel experiences to private aviation guests. As a premier hospitality organization that has earned the certification as a Great Place to Work, Signature Aviation is dedicated to redefining private air travel through outstanding service and operational excellence. With nearly 6,000 team members, the company fosters a culture that prioritizes both guest satisfaction and employee well-being, focusing on professional growth, community involvement, and social responsibility. Signature Aviation supports its employees through an extensive range of benefits, wellness programs,... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Minimum of 18 years of age
  • Ability to pass company background checks (criminal and motor vehicle)
  • Ability to pass drug tests
  • Ability to meet airport background check requirements to receive and maintain an airport security badge
  • Be insurable by the company's applicable insurance policies
  • Must be legally authorized to work in the jurisdiction of employment
  • Excellent vision and coordination
  • Ability to pass a color vision test
  • Must possess a valid state driver's license
  • Ability to exercise good judgment and follow directions from supervisor or management
  • Preferred: three to six months experience and or training in aviation, customer service or related field or equivalent combination of education and experience or training

Job Qualifications

  • High school diploma or general education degree (GED)
  • Minimum of 18 years of age
  • Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the company's applicable insurance policies
  • Must be legally authorized to work in the jurisdiction of employment
  • Excellent vision and coordination to move and or direct aircraft and visually inspect aircraft fuel
  • Ability to pass a color vision test for purposes of inspecting aviation fuel
  • Must possess a valid state driver's license
  • In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs
  • Must be able to exercise good judgment and follow directions or directives from supervisor or management
  • Preferred: Three (3) to six (6) months experience and or training in aviation, customer service or other related field
  • or equivalent combination of education and experience and or training
  • Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
  • Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English
  • Clearly communicate in English with others in person, via telephone, radio communicators, and in writing
  • Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
  • Must be able to physically enter or exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars
  • Ability to carry out multi-step instructions
  • Ability to get along and work well with others
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail
  • Ability to use a computer and email, learn necessary company software, and pass computer-based training modules
  • Ability to successfully and timely complete Signature’s training programs

Job Duties

  • Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures ensuring efficient and accurate communication through various methods to accomplish operational tasks
  • Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
  • Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
  • Load and unload luggage and other cargo into or out of aircraft and from or into the PAT, guest vehicle, or other mode of transportation
  • Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience
  • Maintain safe, clean, and secure ramps and operations
  • Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
  • Follow emergency response procedures during critical events

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.