
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) Plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and development programs
Employee assistance program
Job Description
Signature Aviation is a global leader in private aviation, operating more than 225 locations worldwide. As the largest network of private aviation terminals, the company is dedicated to providing safe, convenient, and elevated experiences for its guests. Signature Aviation prides itself on being a premier hospitality organization and has been certified as a Great Place to Work. This recognition highlights its commitment to creating a positive and supportive work environment for its nearly 6,000 team members. With a focus on excellence, Signature Aviation not only aims to deliver outstanding service to its customers but also actively invests in the well-being... Show More
Job Requirements
- high school diploma or general education degree (ged)
- minimum 18 years of age
- valid state driver’s license
- ability to pass company background checks (criminal and motor vehicle)
- ability to pass drug tests
- meet airport background check requirements to receive and maintain an airport security badge
- be insurable by company’s applicable insurance policies
- legally authorized to work in the jurisdiction of employment
- excellent vision and coordination
- ability to pass a color vision test
- exercise good judgment and follow directions from management
- preferred: three (3) to six (6) months experience or training in aviation, customer service or related field
Job Qualifications
- high school diploma or general education degree (ged)
- minimum of 18 years of age
- ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the company's applicable insurance policies
- must be legally authorized to work in the jurisdiction of employment
- excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- ability to pass a color vision test for purposes of inspecting aviation fuel
- must possess a valid state driver’s license
- in some locations a commercial driver’s license (cdl) is required as dictated by local regulations and business needs
- must be able to exercise good judgment and follow directions/directives from supervisor/management
- preferred: three (3) to six (6) months experience and/or training in aviation, customer service or other related field
- or equivalent combination of education and experience and/or training
- excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in english
- ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
- must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars
- ability to carry out multi-step instructions
- ability to deal with standardized situations with only occasional or no variables
- excellent interpersonal skills for effective collaboration with team members and service to guests
- ability to handle multiple tasks simultaneously while maintaining attention to detail
- ability to use a computer and email, learn necessary company software, and pass computer-based training modules
- ability to successfully and timely complete signature’s training programs
Job Duties
- work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures ensuring efficient and accurate communication through various methods to accomplish operational tasks
- collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
- operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience
- offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- maintain safe, clean, and secure ramps and operations
- fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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