Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation, with more than 225 locations worldwide, stands as the largest global network of private aviation terminals. It is a premier hospitality organization dedicated to redefining private air travel by delivering safe, convenient, and elevated experiences for its guests. Known as a certified Great Place to Work, Signature Aviation prides itself on its commitment to excellence, both in service and in creating a positive work environment. The company supports nearly 6,000 aviation experts and enthusiasts who strive to provide outstanding hospitality and professionalism at every touchpoint. Beyond operational excellence, Signature Aviation focuses on taking care of its team members... Show More
Job Requirements
- High school diploma or GED
- Minimum age of 18 years
- Pass company background checks including criminal and motor vehicle
- Pass drug tests
- Meet airport background check requirements and maintain an airport security badge
- Be insurable by company insurance policies
- Legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination with ability to pass color vision test for fuel inspection
- Possess a valid state driver's license
- Commercial driver's license may be required depending on location
- Ability to exercise good judgment and follow management directions
- Preferred 3 to 6 months experience or training in aviation, customer service, or related field
- Ability to provide exceptional guest service
- Ability to read and understand safety and operational documents
- Basic math skills
- Physical ability to operate vehicles and equipment safely
- Strong communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Computer literacy and ability to complete training modules
- Ability to complete training programs successfully and timely
Job Qualifications
- High school diploma or GED
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, airport security badge requirements, and insurability
- Legal authorization to work in the jurisdiction of employment
- Excellent vision and coordination including ability to pass a color vision test for aviation fuel inspection
- Valid state driver's license with possible requirement of CDL depending on location
- Ability to exercise good judgment and follow supervisory instructions
- Preferred 3 to 6 months experience or training in aviation, customer service or related field or equivalent combination of education and experience or training
- Excellent guest service skills with energetic, outgoing, and guest-obsessed personality
- Ability to anticipate guest needs and prioritize requests in a fast-paced environment while maintaining professionalism and confidentiality
- Ability to read and comprehend safety documents and communicate clearly in English
- Ability to perform basic arithmetic
- Physical ability to operate motor vehicles and ground support equipment and perform tasks safely from elevated heights
- Ability to carry out multi-step instructions and handle standardized situations
- Strong interpersonal and multitasking skills
- Ability to use computer and company software and complete training modules
- Ability to successfully complete company training programs on time
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and SOPs ensuring efficient and accurate communication
- Collaborate and cooperate with team members, guests, clients, vendors, and aircraft crewmembers to meet service needs including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, catering delivery, and towing
- Proactively prepare for arriving and departing aircraft, identify and perform open job tasks, report observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and cargo into and out of aircraft and other transportation modes
- Provide professional and friendly guest service with a positive and helpful attitude ensuring exceptional guest experiences
- Offer safe, convenient, and courteous guest transportation via shuttle vehicle
- Maintain safe, clean, and secure ramps and operations
- Handle fuel quality control, fuel receipt, inventory, and maintain accurate documentation
- Understand and enforce operational, safety, and guest service requirements
- Stop work and report unsafe conditions or acts
- Follow emergency response procedures during critical events
- Comply with all security protocols including physical, cyber, and data security
- Create accurate records of time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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