
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type: 
Hourly
Rate: 
Range $19.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) retirement plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
employee assistance program (EAP) and perks
Job Description
Signature Aviation is the world's largest network of private aviation terminals, operating over 225 locations globally. As a premier hospitality organization recognized as a certified Great Place to Work, Signature Aviation excels in delivering safe, convenient, and elevated experiences for private air travel customers. The company prides itself on redefining private aviation by combining operational excellence with a deep commitment to guest satisfaction and employee well-being. Signature Aviation employs a diverse team of nearly 6,000 aviation experts and enthusiasts dedicated to delivering exceptional service while supporting their local communities through volunteer work and initiatives that empower upcoming aviation professionals and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- Ability to pass a color vision test for purposes of inspecting aviation fuel
- Must possess a valid state driver’s license
- In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs
- Must be able to exercise good judgment and follow directions/directives from supervisor/management
- Preferred: three (3) to six (6) months experience and/or training in aviation, customer service or other related field
- or equivalent combination of education and experience and/or training
Job Qualifications
- High school diploma or equivalent
- Minimum age of 18 years
- Valid state driver’s license
- Ability to pass color vision test
- Ability to pass company background checks and drug tests
- Strong hospitality skills with energetic, outgoing, guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions, and procedure manuals in English
- Effective communication skills in English in person, via telephone, radio communicators, and in writing
- Basic math skills including arithmetic and understanding of time and measurements
- Physical ability to safely operate motor vehicles and ground support equipment and perform tasks from elevated heights
- Critical thinking and reasoning skills to carry out multi-step instructions
- Excellent interpersonal skills to collaborate with team members and serve guests
- Ability to multitask effectively while maintaining attention to detail
- Basic computer skills to use email, company software, and complete computer-based training modules
- Ability to complete company training programs successfully and timely
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met, including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job
- Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues and report concerns to the appropriate manager, cooperating in addressing the unsafe act or condition
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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