Job Overview
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) Plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the largest global network of private aviation terminals, with more than 225 locations worldwide. As a premier hospitality organization and a certified Great Place to Work™, Signature Aviation is dedicated to redefining private air travel by delivering safe, convenient, and elevated experiences to every guest they serve. Their expansive team of nearly 6,000 aviation experts and enthusiasts is committed to excellence, focusing on caring for their team while providing outstanding service to their guests and communities. The company offers a comprehensive range of benefits, programs, and resources designed to support the overall well-being and professional development of... Show More
Job Requirements
- High school diploma or GED
- Minimum age of 18 years
- Pass company background and drug tests
- Meet airport security badge requirements
- Legally authorized to work
- Excellent vision and coordination
- Pass color vision test
- Valid state driver’s license, CDL where required
- Exercise good judgment
- Follow supervisory directions
- Preferred three to six months aviation or customer service experience or training
- Excellent guest service skills
- English language proficiency
- Basic math skills
- Physical ability to operate vehicles and equipment
- Ability to perform tasks safely from elevated heights
- Ability to follow multi-step instructions
- Strong interpersonal skills
- Ability to multitask
- Computer literacy
- Complete company training programs
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and airport security badge requirements
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination with ability to pass a color vision test for inspecting aviation fuel
- Valid state driver’s license with some locations requiring a commercial driver’s license (CDL)
- Ability to exercise good judgment and follow directions from supervisors and management
- Preferred three to six months of experience or training in aviation, customer service or related field or equivalent combination of education and experience
- Excellent guest service skills with an outgoing, guest-obsessed personality
- Ability to read, comprehend, and clearly communicate safety rules and instructions in English
- Ability to perform simple arithmetic
- Physical ability to operate motor vehicles and ground support equipment, and perform functions safely at elevated heights
- Ability to carry out multi-step instructions and handle standardized situations
- Excellent interpersonal skills and ability to collaborate effectively
- Ability to multitask while maintaining attention to detail
- Ability to use computers, email and company software
- Ability to successfully complete company training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving and departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude at all times
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work to prevent unsafe conditions or acts and report concerns
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security protocols including physical, cyber and data security
- Create accurate records pertaining to time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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