Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the largest global network of private aviation terminals with more than 225 locations worldwide. Renowned for its dedication to delivering safe, convenient, and elevated experiences, Signature Aviation stands as a premier hospitality organization committed to redefining private air travel. As a certified Great Place to Work™, the company fosters a culture of excellence, inclusivity, and employee care. With nearly 6,000 aviation experts and enthusiasts on its team, Signature Aviation emphasizes not only exceptional service for guests and communities but also genuine investment in the well-being and professional development of its team members. The company’s commitment to corporate... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 18 years of age
- Ability to pass background and drug tests
- Must meet airport security badge requirements
- Must be legally authorized to work
- Valid state driver’s license
- Ability to pass color vision test
- Ability to operate ground service equipment and motor vehicles
- Ability to follow directions and exercise good judgment
- Preferred experience or training in aviation or customer service
- Ability to communicate clearly in English
- Ability to perform basic math
- Ability to multitask and manage time effectively
- Physical ability to work outdoors in various weather conditions
- Flexibility to work nights, weekends, and holidays
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Valid state driver’s license
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and meet airport security badge requirements
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination including the ability to pass a color vision test for fuel inspection
- Preferred three to six months experience or training in aviation, customer service or related field, or equivalent combination of education and experience
- Excellent guest service skills with an energetic and guest-obsessed personality
- Ability to read, write, and communicate clearly in English
- Ability to perform basic arithmetic and math functions
- Ability to operate motor vehicles and ground support equipment safely and efficiently
- Ability to follow multi-step instructions and handle standardized situations
- Strong interpersonal and multitasking skills
- Computer proficiency including use of email and company software
- Ability to complete required training programs successfully
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
- Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude ensuring guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Handle fuel including quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work when unsafe conditions or acts are observed and report concerns
- Follow emergency response procedures during critical events
- Adhere to all security protocols including physical, cyber and data security as dictated by company and airport regulations
- Create accurate records pertaining to time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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