Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity theft services
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program (EAP)
Job Description
Signature Aviation is the world\'s largest network of private aviation terminals, boasting over 225 locations globally. As a premier hospitality organization and a certified Great Place to Work, Signature Aviation is dedicated to redefining private air travel by delivering safe, convenient, and elevated experiences for private aviation guests. With nearly 6,000 aviation experts and enthusiasts on their team, the organization prioritizes excellence in guest service, operational safety, and community engagement. Employees benefit from a wide array of programs and resources focused on overall well-being and professional growth. Their commitment extends beyond the workplace as they actively support and give back... Show More
Job Requirements
- high school diploma or general education degree (ged)
- minimum of 18 years of age
- ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the company’s applicable insurance policies
- must be legally authorized to work in the jurisdiction of employment
- excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- ability to pass a color vision test for inspecting aviation fuel
- must possess a valid state driver’s license
- in some locations a commercial driver’s license (cdl) is required as dictated by local regulations and business needs
- must be able to exercise good judgment and follow directions/directives from supervisor/management
- preferred three (3) to six (6) months experience and/or training in aviation, customer service or related field
- or equivalent combination of education and experience and/or training
Job Qualifications
- high school diploma or general education degree (ged)
- minimum of 18 years of age
- legal authorization to work in the employment jurisdiction
- ability to pass company background and drug tests, meet airport security requirements, and be insurable
- excellent vision and coordination including color vision for aviation fuel inspection
- valid state driver’s license, commercial driver’s license (cdl) as required
- effective judgment and ability to follow supervisor directions
- preferred 3 to 6 months experience or training in aviation, customer service or related field
- excellent guest service skills with energetic and outgoing personality
- ability to comprehend safety documents and communicate clearly in english
- basic math skills including arithmetic and percentages
- physical ability to operate vehicles and perform tasks safely
- critical thinking to follow instructions and handle standard situations
- strong interpersonal skills
- multitasking ability
- computer literacy and ability to complete training modules
- ability to complete required training programs on time
Job Duties
- work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
- proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
- load and unload luggage and other cargo into/out of aircraft and from/into the terminal, guest vehicle, or other transportation
- provide professional and friendly guest service while exhibiting a positive and helpful attitude at all times ensuring guests always receive an exceptional experience
- offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage, and cargo
- maintain safe, clean, and secure ramps and operations
- fuel handling including fuel quality control, fuel receipt, inventory, and maintaining accurate documentation
- understand, comply with, and enforce all operational, safety, and guest service requirements
- stop work when an unsafe condition or act is observed and report concerns
- follow emergency response procedures during critical events
- comply with all security protocols
- create accurate records pertaining to time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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