Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.75 - $22.10
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) retirement plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and development programs
Employee assistance program
Job Description
Signature Aviation is the largest global network of private aviation terminals, operating across more than 225 locations worldwide. Renowned for delivering safe, convenient, and elevated experiences, Signature Aviation has established itself as a premier hospitality organization dedicated to redefining private air travel. With nearly 6,000 employees who are aviation experts and enthusiasts, the company prides itself on providing exceptional service and a commitment to excellence for its guests and communities. As a certified Great Place to Work, Signature Aviation places a strong emphasis on fostering a supportive and positive workplace environment. The company offers a wide range of benefits, professional... Show More
Job Requirements
- High school diploma or GED
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and airport security badge requirements
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination
- Ability to pass a color vision test for inspecting aviation fuel
- Valid state driver's license
- Commercial driver's license (CDL) may be required depending on location
- Ability to exercise good judgment and follow directions from supervisors
- Preferred three to six months experience or training in aviation, customer service or related field or equivalent combination of education, experience and training
Job Qualifications
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- Ability to anticipate guest needs and prioritize requests and job responsibilities
- Ability to maintain professionalism and confidentiality
- Ability to read and comprehend safety rules, operating instructions, and procedure manuals in English
- Clear communication skills in English, both verbal and written
- Ability to perform simple arithmetic calculations
- Physical ability to operate motor vehicles and ground support equipment safely
- Ability to perform duties from elevated heights
- Ability to carry out multi-step instructions
- Ability to handle standardized situations with occasional variables
- Strong interpersonal skills
- Ability to multitask while maintaining attention to detail
- Computer literacy including using email, company software and passing training modules
- Ability to successfully complete company training programs timely
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and SOPs ensuring efficient and accurate communication to accomplish operational tasks
- Collaborate closely with team members, guests, clients, vendors, and aircraft crewmembers to ensure all service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving and departing aircraft, identify and perform open job tasks, and immediately report observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and cargo to and from aircraft, guest vehicles, or other transportation modes
- Provide professional, friendly guest service with a positive attitude to ensure exceptional guest experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicles for guests, luggage, and cargo
- Maintain safe, clean, and secure ramps and operational areas
- Handle fuel quality control, fuel receipt, inventory management and maintain accurate fuel-related documentation
- Enforce compliance with all safety, operational and guest service requirements
- Stop work and report any unsafe conditions or acts to management and cooperate in addressing these issues
- Follow emergency response procedures during critical events
- Comply with all security protocols including physical, cyber and data security as dictated by Signature Aviation and airport regulations
- Create accurate records related to time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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