Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the world's largest global network of private aviation terminals, with more than 225 locations worldwide. This premier hospitality organization is known for delivering safe, convenient, and elevated travel experiences in the private aviation sector. As a certified Great Place to Work, Signature Aviation emphasizes a strong company culture where excellence and dedication to guests and communities are paramount. The company nurtures its team of nearly 6,000 aviation experts and enthusiasts by providing comprehensive benefits, ongoing professional development, and a supportive environment that prioritizes the well-being of its employees. Signature Aviation is committed to giving back through community... Show More
Job Requirements
- High school diploma or GED
- Minimum age of 18 years
- Ability to pass company background checks including criminal and motor vehicle
- Ability to pass drug tests
- Meet airport background check requirements for security badge
- Be insurable by company insurance policies
- Legal authorization to work in the jurisdiction of employment
- Excellent vision and coordination
- Ability to pass a color vision test
- Possess a valid state driver’s license
- Commercial driver’s license required in some locations
- Ability to follow directions and exercise good judgment
- Preferred 3 to 6 months experience or training in aviation, customer service, or related field
- Ability to provide excellent guest service
- Ability to read and communicate in English
- Basic math skills
- Physical ability to operate vehicles and equipment
- Ability to work safely at heights
- Ability to follow multi-step instructions
- Strong interpersonal skills
- Ability to multitask and manage time effectively
- Computer skills and ability to complete training
Job Qualifications
- High School Diploma or General Education Degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company’s applicable insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel and the ability to pass a color vision test for inspecting aviation fuel
- Must possess a valid state driver’s license, with a commercial driver’s license (CDL) required in some locations as dictated by local regulations and business needs
- Ability to exercise good judgment and follow directions/directives from supervisor/management
- Preferred three (3) to six (6) months experience and/or training in aviation, customer service or other related field or equivalent combination of education and experience and/or training
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals in English
- Clear communication skills in English in person, via telephone, radio communicators, and in writing
- Ability to perform simple arithmetic including addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, and time
- Physical ability to enter/exit and operate motor vehicles and ground support equipment
- Ability to perform various functions safely and efficiently from elevated heights
- Ability to carry out multi-step instructions and deal with standardized situations
- Excellent interpersonal skills to work well with others
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Proficiency in computer and email usage and the ability to learn company software and pass computer-based training modules
- Ability to successfully and timely complete Signature’s training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude ensuring guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job
- Stop work when an unsafe condition or act is likely to cause harm to people, the environment, company or guest assets, or the company’s reputation and report concerns to the appropriate manager
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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please contact the employer.
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