Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program (EAP)
Job Description
Signature Aviation is the largest global network of private aviation terminals with more than 225 locations worldwide, delivering safe, convenient, and elevated experiences to private aviation clients. As a premier hospitality organization and a certified Great Place to Work™, Signature Aviation is dedicated to redefining private air travel through exceptional service, operational excellence, and a commitment to the well-being and professional development of its team. Employing nearly 6,000 aviation experts and enthusiasts around the globe, the company provides a dynamic, supportive workplace that values integrity, teamwork, and guest satisfaction. With a focus on elevating communities, empowering the next generation of... Show More
Job Requirements
- High school diploma or GED
- Minimum 18 years of age
- Ability to pass company background checks including criminal and motor vehicle
- Ability to pass drug tests
- Ability to meet airport background check requirements and maintain security badge
- Must be legally authorized to work
- Excellent vision and coordination with ability to pass color vision test
- Valid state driver's license required, commercial driver's license (CDL) may be required based on location
- Ability to exercise good judgment and follow supervisor directions
- Preferred 3 to 6 months experience or training in aviation, customer service or related field or equivalent combination of education and experience
- Ability to work nights, weekends, and holidays
- Ability to work outdoors in varying weather conditions
- Ability to operate ground service equipment safely
- Ability to multitask and maintain professionalism
- Strong communication skills in English
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements for security badge, and be insurable
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination including ability to pass color vision test
- Must possess a valid state driver's license
- Preferred three to six months experience or training in aviation, customer service or related field or equivalent combination of education and experience
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions, and manuals in English
- Ability to communicate clearly in English in person, telephone, radio, and writing
- Ability to perform simple arithmetic
- Ability to physically enter/exit and operate motor vehicles and ground support equipment
- Ability to carry out multi-step instructions and deal with standardized situations
- Excellent interpersonal skills for collaboration and guest service
- Ability to multitask while maintaining attention to detail
- Ability to use computer and email and learn company software
- Ability to successfully complete company training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude ensuring guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work when unsafe conditions or acts are likely to cause harm and report concerns
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security (physical, cyber and data) protocols
- Create accurate records pertaining to time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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