Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program (EAP)
perks
Job Description
Signature Aviation is the world leader in private aviation terminals with over 225 locations globally, committed to providing safe, convenient, and unparalleled service experiences to its clients. As a notable hospitality organization and certified Great Place to Work™, Signature Aviation values excellence and professionalism, underscoring its profound dedication to redefining private air travel. With a team of nearly 6,000 aviation experts and enthusiasts, the company focuses not only on serving its customers but also on nurturing its team through comprehensive benefits, professional development programs, and active community involvement. Signature Aviation's mission encompasses caring for its employees and giving back to... Show More
Job Requirements
- high school diploma or general education degree (GED)
- minimum age of 18 years
- pass company background and criminal motor vehicle checks
- drug testing clearance
- meet airport security badge requirements
- legally authorized to work
- excellent vision including color vision for fuel inspection
- valid state driver's license, commercial driver's license (CDL) preferred in some locations
- ability to exercise good judgment and follow directions
- preferred 3 to 6 months experience or training in aviation, customer service or related field
- excellent hospitality and guest service skills
- proficiency in English language reading, writing, and communication
- basic math abilities
- physical capability to operate motor vehicles and equipment
- ability to follow multi-step instructions and critical thinking skills
- strong interpersonal and multitasking abilities
- computer literacy and ability to complete training programs
Job Qualifications
- high school diploma or general education degree (GED)
- minimum of 18 years of age
- ability to pass company background checks including criminal and motor vehicle, drug tests, and meet airport security badge requirements
- legally authorized to work in the jurisdiction of employment
- excellent vision and coordination with ability to pass color vision test for aviation fuel inspection
- valid state driver's license, commercial driver's license (CDL) preferred depending on location
- good judgment and ability to follow supervisor directions
- preferred 3 to 6 months experience or training in aviation, customer service, or related field
- excellent hospitality skills with an outgoing, guest-focused personality
- ability to read and understand instructions and safety documentation in English
- ability to perform basic arithmetic
- physical ability to operate vehicles and ground service equipment safely including working at elevated heights
- strong critical thinking and reasoning skills
- excellent interpersonal and multitasking skills
- proficiency with computers and company software
- ability to complete required training programs successfully and timely
Job Duties
- work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- collaborate with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- proactively prepare for arriving and departing aircraft, identify and perform open job tasks, and immediately communicate safety concerns
- operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- load and unload luggage and cargo into and out of aircraft and various modes of transportation
- provide professional and friendly guest service exhibiting a positive and helpful attitude
- offer safe, convenient, and courteous transportation when driving shuttle vehicles
- maintain safe, clean, and secure ramps and operations
- handle fuel including quality control, receipt, inventory, and documentation
- understand, comply with, and enforce all operational, safety, and guest service requirements
- stop work if unsafe conditions or acts are observed and report to management
- follow emergency response procedures
- enforce all security protocols as dictated by Signature Aviation and airport authorities
- create accurate records related to time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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