Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
flight benefits
competitive pay
Paid holidays
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
wellness programs
exclusive discounts
Job Description
Our company is a leading airline company committed to delivering exceptional travel experiences for passengers with a focus on safety, comfort, and customer care. As an established player in the aviation industry, we pride ourselves on inclusivity and providing specialized assistance to passengers who require additional support during their journey. Our team works collaboratively to maintain the highest standards in airport customer service, accessibility, and operational efficiency, creating a seamless travel environment for all. We value our employees and offer competitive compensation, comprehensive benefits, and opportunities for career growth within the aviation sector.
We are currently seeking a dedicated and ... Show More
We are currently seeking a dedicated and ... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or related field preferred
- Ability to work in a physically demanding role
- Must be able to lift and assist passengers safely
- Strong communication skills
- Ability to use or quickly learn airport service software
- Must be able to work flexible schedules
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or airport operations preferred
- Ability to communicate clearly and courteously
- Strong interpersonal skills
- Physical ability to lift and assist passengers safely
- Familiarity with airport systems such as Avtech is a plus
- Ability to work flexible hours including weekends and holidays
Job Duties
- Assists and transports passengers requiring wheelchair assistance at the airport to/from gate
- Carefully lifts special needs passengers up/down stairs of aircraft and in/out of wheelchairs in a safe manner
- Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination
- Assists special needs passengers in transporting and claiming personal belongings and baggage
- Reads the airport monitors to check arriving and departing information and sets up gate for incoming passengers who need special assistance
- Greets and escorts special needs passengers in a friendly and courteous manner
- Uses Avtech system to report pick up and drop off of special needs passengers
- Communicates instructions and special services to gate agent or other personnel for passengers requiring special needs
- Gathers wheelchairs in the concourse and returns them to the staging area for usage
- May assist in arranging for ground transportation
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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