Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Wheelchair Agent - SYR

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

flight benefits
competitive pay
Paid holidays
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
exclusive discounts
wellness programs

Job Description

Our client is a leading airline company renowned for its commitment to providing exceptional customer service and seamless travel experiences. As a prominent player in the aviation industry, they prioritize passenger comfort and accessibility, ensuring all travelers receive supportive and friendly assistance from the moment they arrive at the airport until departure. Employing a dedicated team of professionals focused on customer care and operational excellence, this company thrives on creating a welcoming environment for all passengers, especially those requiring special accommodations. The company offers a dynamic and inclusive workplace that values diversity, employee growth, and operational efficiency, making it a... Show More

Job Requirements

  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must have the flexibility to work a variety of shifts including nights, weekends, holidays, and overtime
  • Must be able to lift, carry, push, pull and move items of 70 pounds and or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods

Job Qualifications

  • Have the flexibility to work a variety of shifts including nights, weekends, holidays, and overtime
  • Must be able to lift, carry, push, pull and move items of 70 pounds and or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security

Job Duties

  • Assist passengers with a smile and friendly face through arrival and check-in processes including support for passengers with special needs such as passengers needing wheelchair assistance
  • Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems
  • Direct passengers through Customs, Immigration, and Quarantine
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation ticketing software
  • Oversee all customer services issues related to wheelchair-bound customers

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location