Job Overview
Compensation
Type:
Hourly
Rate:
Exact $18.54
Work Schedule
Weekend Shifts
Night Shifts
Benefits
flight benefits
competitive pay
Paid holidays
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
wellness programs
exclusive discounts
Job Description
Our company is a leading provider in the aviation industry, dedicated to offering exceptional customer service and ensuring a seamless travel experience for all passengers. We operate across numerous airports, focusing on delivering efficient support and superior assistance to travelers, especially those with special needs. As part of our commitment to excellence, we are seeking enthusiastic and compassionate individuals to join our team as Passenger Services Agents. This role is vital in upholding our reputation for premium customer care by assisting passengers throughout their journey from arrival to departure, ensuring safety and comfort at every step.
The Passenger Servic... Show More
The Passenger Servic... Show More
Job Requirements
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
- Must be able to lift/carry/push/pull and move items of 70 pounds and/or more on a regular basis
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
- Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime
Job Qualifications
- Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime
- Must be able to lift/carry/push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
Job Duties
- Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance
- Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems
- Direct passengers through Customs, Immigration, and Quarantine
- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
- Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ticketing software
- Oversee all customer services issues related to wheelchair-bound customers
Job Qualifications
Experience
No experience required
Job Location
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