Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Wheelchair Agent - ANC

Job Overview

clock

Compensation

Type:
Hourly
Rate:
Exact $15.25
clock

Work Schedule

Weekend Shifts
Night Shifts
diamond

Benefits

flight benefits
competitive pay
Paid holidays
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Our hiring establishment is a leading airline company dedicated to providing exceptional customer service and support to passengers traveling through busy airports. As a reputable player in the aviation industry, this company prides itself on its commitment to safety, efficiency, and passenger satisfaction. The organization operates in a dynamic environment, serving a diverse range of customers every day, ensuring smooth and comfortable travel experiences for all.

We are currently seeking a compassionate and reliable individual to join our team as a Passenger Assistance Agent specializing in wheelchair support. This role is essential in maintaining our high standards of customer care,... Show More

Job Requirements

  • Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime
  • Must be able to lift/carry/push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security

Job Qualifications

  • Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime
  • Must be able to lift/carry/push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security

Job Duties

  • Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance
  • Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems
  • Direct passengers through Customs, Immigration, and Quarantine
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ticketing software
  • Oversee all customer services issues related to wheelchair-bound customers

Job Qualifications

Experience

No experience required

Job Location