Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Disability insurance
Training and development opportunities
Job Description
Oshkosh AeroTech, a part of the renowned Oshkosh Corporation, stands as a leading provider of aviation ground support products, gate equipment, and airport services catering to a diverse range of clients including commercial airlines, airports, air-freight carriers, ground handling, and military customers. With a commitment to excellence and innovation, Oshkosh AeroTech owns and operates several trusted brands in the air transportation industry such as LEKTRO®, JetAire®, JetPower®, AmpTekÔ, and Jetway®, which have become synonymous with quality and reliability. The company prides itself on delivering products and services that make a significant difference in the lives of those who work in... Show More
Job Requirements
- High school diploma or equivalent
- basic understanding of airport operations and equipment
- ability to lift and/or move up to 50 pounds
- excellent communication skills
- ability to work under pressure and manage emergencies
- proficiency with computer systems and databases
- willingness to work in noisy, fast-paced environments
- ability to maintain confidentiality
- comply with safety training and company policies
- eligibility to work in the United States
- ability to work shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma or GED
- prior experience in airport operations or related field preferred
- strong communication skills
- ability to handle emergency situations calmly and effectively
- familiarity with airport operational systems and equipment
- proficiency in customer service and stakeholder management
- ability to generate and analyze operational reports
- commitment to safety protocols
- teamwork and adaptability in diverse environments
Job Duties
- Consistently receive and record all incoming service and information calls in the log report
- provide vigilant monitoring of the operational status of the Passenger Boarding Bridges, custodial, landscaping, facilities related issues and dispatch appropriate personnel to fix any system jams, alerts, alarms, faults, malfunctions, and/or outages
- ability to understand the physical system layout and associated controls functionality in order to efficiently manage daily operations
- complete discrepancy report when there is a major incident impacting operations
- aptitude to deploy proper contingency plans and protocols during emergency situations and events as required due to system outages and/or malfunctions
- monitor make-up assignments and overall system statistical reports
- provide quality customer services in communicating and collaborating with the Airlines to obtain and process current flight schedules
- respond to operation inquiries, complaints and issues interfacing directly with the user Airlines, Airport, TSA, ACH and other stakeholders
- initiate operational decisions for any backup/fallback procedures necessary by implementing necessary measures to allow for continuous operations
- ensure smooth daily start-ups by reviewing and verifying completion of the start-up check procedures and processes
- oversee the CMMS database including work order entry duties and other associated responsibilities including generate, develop, process, review, and distribute reports
- assist the Supervisor and Site Manager with preparing and generating reports to analyze system performance trends, but not to interfere with the primary duty of system monitoring
- in case of emergency, contact all airport tenants in terminals as required and follow emergency protocol
- maintain a clean and safe work environment
- maintain the confidentiality of all information pertaining to airport operations
- comply with company safety program and trainings
- ability to work productively and cohesively in a diverse and multicultural environment
- perform other duties as assigned or needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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