Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.64 - $24.64
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
long-term disability
retirement pension
457 deferred compensation plan
Employee assistance program
Paid Time Off
flexible schedules
Hybrid-telework
Professional development opportunities
Transportation parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid prenatal leave
Parental leave
Infant wellness leave
Healthcare Flexible Spending Account
Job Description
The Houston Airport System is a premier provider of air transportation services that plays a crucial role in connecting the Houston metropolitan area with the rest of the world. It oversees multiple airports including the George Bush Intercontinental Airport, William P. Hobby Airport, and Ellington Airport, managing a safe and efficient air services network that supports economic vitality and global connectivity. Established in 1937, this system has grown extensively alongside Houston itself, evolving into a hub of commerce, culture, and technological advancement. The Houston Airport System is committed to delivering a five-star airport experience, continually enhancing its facilities and services... Show More
Job Requirements
- Requires an associate degree preferably in Hospitality Management, Aviation Management, Business or related fields
- two years of experience in customer service or hospitality environment
- bilingual skills with Spanish preferred
- ability to work shift work including weekends and holidays
- must pass criminal background check
- must obtain and maintain federally mandated security clearances where required
- valid Class C Texas driver’s license
- compliance with City of Houston driving policy
Job Qualifications
- Associate degree preferably in Hospitality Management, Aviation Management, Business or related fields
- two years of experience in a customer service or hospitality environment
- bilingual skills specifically in Spanish preferred
- demonstrated leadership and organizational skills
- effective communication skills
- ability to work shift work including weekends and holidays
- ability to pass criminal background check and obtain federally mandated security clearances
- valid Class C Texas driver’s license
Job Duties
- Supports the supervisory team by assisting with scheduling and monitoring breaks
- coordinates with airlines and Customs Border Protection to ensure passengers process through Federal Inspection Services in an expeditious manner
- facilitates international passenger departures and arrivals through Federal Inspection Services in collaboration with CBP leadership and stakeholders
- uses multilingual skills to greet and assist international and domestic visitors and dignitaries
- promotes collaboration and values passenger, business partner and team member input to improve the overall international passenger processing experience
- responsible for all aspects of the customer experience including information booth coverage and lost and found
- inspects, reports and schedules facility irregularities
- promotes a safe, secure and healthy environment through the Safety Management System
- complies with departmental policies and regulatory compliance
- supports International Services departmental fiscal year budget goals
- supports special events and facilitation of dignitaries and VIP
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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