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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Benefits
Free CLEAR membership for employee
Family and friends discounts
401(k) retirement plan with company match
Paid holidays with premium pay if worked
Employee Assistance Programs
comprehensive training
Career development opportunities
Job Description
CLEAR is a leading identity platform company dedicated to revolutionizing the way people experience travel and secure access in airports and other venues. With over 19 million members and more than 100 partners across North America, CLEAR focuses on creating frictionless, safe, and secure journeys by connecting users to the cards in their wallets through innovative technology. Known for its exceptional commitment to security and privacy, CLEAR complies with the highest standards required by U.S. government regulators and is certified as Qualified Anti-Terrorism Technology under the SAFETY Act. The company prides itself on putting members in control of their data... Show More
Job Requirements
- Must be 18 years of age or older
- Previous customer service experience required
- Ability to stand for up to 8 hours per day
- Open availability and flexibility to work a variety of shifts
- Must comply with all security and safety guidelines, policies, and procedures
- Ability to work in a fast-paced, hospitality-driven setting
- Willingness to receive COVID-19 vaccination if applicable
Job Qualifications
- Previous customer service experience
- Ability to work in a fast-paced, high-volume, hospitality-driven environment
- Positive and energetic attitude
- Strong communication and interpersonal skills
- Open availability and flexibility to work various shifts
- Ability to stand for extended periods
- At least 18 years of age
- Basic technology proficiency to assist with troubleshooting
Job Duties
- Provide exceptional customer service and engage positively with travelers
- Comply with all airport security and safety guidelines, policies, and procedures
- Greet and assist passengers with any questions or concerns regarding CLEAR products and services
- Walk through CLEAR lanes and airport terminals to support members and travelers
- Troubleshoot technical issues related to CLEAR technology
- Maintain a friendly and approachable demeanor at all times
- Support the overall customer experience by resolving issues efficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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