Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
Free CLEAR membership
401(k) retirement plan including company match
11 company-paid holidays with paid 1.5x if worked
Job Description
CLEAR is a pioneering technology company that specializes in providing expedited and secure identity verification services to travelers and consumers. Established with the mission to enable frictionless and safe journeys through identity verification, CLEAR has grown to serve nearly 19 million members and partnered with over 100 organizations across North America. CLEAR's identity platform innovatively connects users to the cards in their wallet, transforming how individuals live, work, and travel by reducing wait times and streamlining the experience at airports and venues. Privacy and trust lie at the heart of CLEAR's operations. The company is dedicated to giving its members... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to stand for up to 8 hours per day
- Previous customer service experience
- Open availability and flexibility to work various shifts
- Ability to work in a fast-paced, high-volume, hospitality-driven environment
- Strong communication skills
- Willingness to comply with all security and safety guidelines, policies, and procedures at all times
Job Qualifications
- Previous customer service experience
- Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
- Positive and energetic attitude
- Customer-obsessed mindset focused on ensuring customer satisfaction
- Open availability and flexibility to work a variety of shifts
- Ability to stand for up to 8 hours per day
- Must be 18 years of age or older
Job Duties
- Provide exceptional customer-service-focused communication and engage with potential customers, general travelers, and members alike
- Comply with all security and safety guidelines, policies, and procedures at all times
- Greet and engage with travelers, helping answer any questions
- Assist and guide passengers with their questions and concerns
- Walk through CLEAR lanes and around the airport to assist members and passengers
- Use CLEAR technology daily and troubleshoot technical issues as they arise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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