Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
Free CLEAR membership for employee and discounts for family and friends
401(k) retirement plan with company match
11 company-paid holidays with paid time and a half if worked
Inclusive and supportive work environment
Opportunities for career growth and development
Job Description
CLEAR is a leading identity verification company dedicated to providing seamless and secure travel experiences across airports and other venues. With nearly 19 million members and over 100 partners across North America, CLEAR has revolutionized the way individuals verify their identity and access services by using biometric technology and advanced identity platforms. The company's mission is to enable frictionless and safe journeys where members are always in control of their information. CLEAR upholds the highest standards of security, certified by U.S. government regulators, and prioritizes privacy by never selling member data. The company fosters an inclusive, equitable workplace, committed to... Show More
Job Requirements
- Must be at least 18 years of age
- ability to stand for up to 8 hours per day
- previous customer service experience
- open availability and flexibility to work a variety of shifts
- ability to work in a fast-paced, high-volume environment
- comply with all security and safety policies and procedures
- willingness to receive COVID-19 vaccine if required by law
Job Qualifications
- Previous customer service experience
- ability to work in a fast-paced, high-volume, hospitality-driven environment
- strong communication skills
- positive and energetic demeanor
- open availability and flexibility to work various shifts
- ability to stand for up to 8 hours per day
- must be at least 18 years of age
Job Duties
- Assist and support customers using CLEAR products at the airport
- provide exceptional customer service and engage with travelers and members
- greet and respond to passenger inquiries
- ensure compliance with all security and safety guidelines, policies and procedures
- walk through CLEAR lanes and around the airport assisting members and passengers
- troubleshoot technical issues using CLEAR technology
- maintain a positive and energetic attitude throughout shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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