Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
Free CLEAR membership
Family and friends discounts
401(k) retirement plan
company match
11 company-paid holidays
Paid Time Off
Job Description
CLEAR is a leading identity platform company dedicated to enhancing the way people live, work, and travel by providing a frictionless and secure experience. With a robust network of nearly 19 million members and over 100 partners across North America, CLEAR is transforming the travel and identity verification space through cutting-edge technology and a commitment to privacy and trust. The company operates with the highest level of security standards mandated by U.S. government regulators and is proudly certified under the SAFETY Act as a Qualified Anti-Terrorism Technology. CLEAR’s focus on user control over their personal information, without ever selling member... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to stand for up to 8 hours per day
- Previous customer service experience
- Open availability and flexibility to work various shifts
- Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
- Must comply with all security and safety guidelines, policies, and procedures at all times
- Ability to engage with customers and travelers respectfully and effectively
Job Qualifications
- Previous customer service experience
- Ability to work in a fast-paced, high-volume environment
- Strong communication and interpersonal skills
- Positive and energetic attitude
- Ability to stand for up to 8 hours per day
- Must be 18 years of age or older
- Flexibility and open availability to work various shifts
Job Duties
- Provide exceptional customer service and engage with potential customers and travelers
- Greet and assist travelers, answering their questions and guiding them as needed
- Ensure compliance with all security, safety guidelines, policies, and procedures
- Walk through CLEAR lanes and around the airport to assist members and passengers
- Use CLEAR technology daily to troubleshoot and resolve any technical issues
- Maintain a positive and energetic attitude while working in a fast-paced, hospitality-driven environment
- Support the creation of frictionless and memorable experiences for CLEAR members and customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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