Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
Free CLEAR membership
Family/friends discounts
401(k) retirement plan with company match
Paid company holidays with premium pay if worked
Comprehensive benefits package
Job Description
CLEAR is a pioneering company in the identity verification and security sector, dedicated to creating frictionless, safe, and highly efficient travel and access experiences for its members. With an expansive network of nearly 19 million members and partnerships exceeding 100 in North America alone, CLEAR leverages its innovative identity platform to transform how individuals live, work, and travel by connecting them seamlessly to their credentials and important personal information. As a trusted entity, CLEAR is committed to protecting its members' privacy, ensuring data is never sold, and maintaining the highest levels of security compliance, including certifications under U.S. government regulations... Show More
Job Requirements
- Must be 18 years of age or older
- Previous customer service experience
- Ability to stand for extended periods of time
- Open availability and flexibility to work a variety of shifts
- Compliance with airport security and safety policies
- Ability to work in a fast-paced, hospitality-driven environment
- Willingness to receive COVID-19 vaccination if required by law
Job Qualifications
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, high-volume, hospitality-driven environment
- Positive and energetic attitude
- Ability to stand for up to 8 hours per day
- Open availability and flexibility to work various shifts
- At least 18 years of age
Job Duties
- Provide exceptional customer service and engage with potential customers and travelers
- Comply with all security and safety guidelines, policies, and procedures at all times
- Greet and assist travelers by answering questions and addressing concerns
- Walk through CLEAR lanes and around airport terminals to assist members and passengers
- Use CLEAR technology daily to troubleshoot technical issues as they arise
- Maintain a friendly and positive attitude while working in a fast-paced environment
- Support the seamless operation of CLEAR services to enhance customer satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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