Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
competitive base salary
performance-based incentives
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holidays
401(k) with Company Match
Career growth opportunities
High-energy team-oriented environment
Job Description
We are a family owned and operated car rental company that has been serving customers for over 45 years, making us the largest car rental franchise in the United States. Our brand is known globally, combining the strength and recognition of a worldwide company with the personalized benefits of an entrepreneurial business. Our team is the most confident and experienced in the industry, and every employee holds a critical role in our seamless operations. We operate with minimal levels of hierarchy, fostering an environment where collaboration and communication flow easily from our corporate offices to every local location. People are... Show More
Job Requirements
- High school diploma or equivalent required
- Previous experience in sales customer service retail hospitality or within the car rental industry is ideal
- Must work weekends
- Ability to work independently with minimal supervision
- Excellent communication and interpersonal skills
- Ability to handle stressful situations calmly and efficiently
- Valid driver’s license with good clean driving record no more than 2 incidents or accidents in last 3 years
- Must be 18 years of age and legally authorized to work in the United States
- Hiring is contingent on passing a complete background check and drug screen
Job Qualifications
- High school diploma or equivalent
- Previous experience in sales customer service retail hospitality or within the car rental industry ideal
- Excellent communication and interpersonal skills
- Ability to handle stressful situations calmly and efficiently
- Valid driver’s license with good clean driving record no more than 2 incidents or accidents in last 3 years
- Must be 18 years of age and legally authorized to work in the United States
Job Duties
- Greet customers warmly answer questions and assist with the car rental process from start to finish
- Promote upgrades to a more premium car advising customers on protection product services and additional services to enhance the customer experience
- Prepare rental contracts verify customer information and ensure compliance with company policies and legal requirements
- Address and resolve customer inquiries complaints or issues efficiently and professionally
- Conduct vehicle inspections before and after rentals documenting any existing damage and ensuring vehicles are clean and ready for next customer
- Provide customers with information on vehicle options features and pricing
- Maintain the cleanliness and organization of the rental counter and surrounding area
- Keep accurate records of transactions inventory and customer interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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