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Unifi Aviation, LLC

Airport Red Coat Agent - HPN

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
overtime pay
Holiday pay
Shift Differentials
Career development opportunities

Job Description

Unifi is a dynamic and customer-focused company operating within the aviation industry, delivering exceptional ground handling and passenger service at airports. As a dedicated service provider, Unifi ensures the seamless movement and satisfaction of travelers by managing various aspects of airport operations, including check-in, ticketing, boarding, and baggage handling. They pride themselves on their commitment to safety, professionalism, and efficiency, supporting passengers throughout their journey with care and precision.

The role offered by Unifi involves working directly with passengers to facilitate a pleasant and organized travel experience within the airport environment. This position requires an individual who can assist passe... Show More

Job Requirements

  • Must be a local (in-state) resident
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete SIDA training to obtain airport authority identification security
  • No prior experience necessary
  • Must be open minded and ready to work as part of a detail-oriented team
  • Excellent customer service skills
  • Strong work ethic
  • Ability to work in a team oriented environment
  • Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role
  • Able to understand documents, learn and follow ticketing procedures, and other rules and regulations

Job Qualifications

  • High School diploma or GED
  • 1+ year of relevant experience
  • Able to communicate information and instructions verbally and/or via radio equipment
  • Able to communicate effectively in a professional manner
  • Able to work quickly and efficiently to meet tight time restrictions

Job Duties

  • Assist passengers with a smile and friendly face through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems
  • Direct passengers through Customs, Immigration, and Quarantine
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ticketing software
  • Push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas
  • Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position

Job Qualifications

Experience

No experience required

Job Location

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