Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Employee wellness programs
Job Description
Unifi is a prominent aviation services provider dedicated to delivering exceptional passenger assistance and ground services at airports. Known for fostering a professional and welcoming environment, Unifi excels in supporting diverse airline clients and their passengers to enhance the overall travel experience. As a company committed to safety, efficiency, and superior customer service, Unifi plays a critical role in ensuring smooth operations in the fast-paced and dynamic airline industry. The company values teamwork, strong work ethics, and the ability to adapt to various challenges encountered in airport settings.
The Passenger Service Agent position at Unifi offers an exciting opport... Show More
The Passenger Service Agent position at Unifi offers an exciting opport... Show More
Job Requirements
- must be a local (in-state) resident
- ability to pass a pre-employment drug screen
- ability to pass up to a 10-year background check
- must be at least 18 years of age
- must have authorization to work in the united states as defined by the immigration reform act of 1986
- must complete sida training to obtain airport authority identification security
- no prior experience necessary, must be open minded and ready to work as part of a detail-oriented team
Job Qualifications
- high school diploma or ged
- able to communicate information and instructions verbally and/or via radio equipment
- able to communicate effectively in a professional manner
- able to work quickly and efficiently to meet tight time restrictions
- excellent customer service skills
- strong work ethic
- ability to work in a team-oriented environment
- ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role
- able to understand documents, learn and follow ticketing procedures, and other rules and regulations
Job Duties
- assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors, vip passengers and passengers needing wheelchair assistance
- handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems
- direct passengers through customs, immigration, and quarantine
- assist ramp service agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
- operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ticketing software
- push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas
- performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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