Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Ramp/Customer Service Supervisor - EVV

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

flight privileges
weekly pay
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
exclusive discounts

Job Description

Unifi is a renowned leader in the aviation services industry, with decades of experience providing comprehensive airline ground services. Known for its commitment to safety, innovation, and exceptional customer care, Unifi has established itself as a trusted partner to airlines worldwide. The company’s vision focuses on delivering an extraordinary experience to both aircraft and passengers by ensuring smooth, safe, and efficient operations from check-in to boarding and beyond. Unifi continuously adapts to the dynamic landscape of air travel by leveraging its expertise and dedication to excellence. This dedication has allowed the organization to grow steadily while maintaining the highest standards... Show More

Job Requirements

  • High school diploma, GED or equivalent education
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp
  • Must be able to frequently climb and crawl
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements

Job Qualifications

  • High school diploma, GED or equivalent education
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements
  • One year of relevant work experience in the aviation or ground handling services industry preferred

Job Duties

  • Leading a team of agents in customer service duties
  • Assist passengers with a friendly welcome through arrival and check-in process including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system including boarding, baggage service, reservations and resolving related complaints and problems
  • Direct passengers through Customs, Immigration, and Quarantine
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Push wheelchairs with passengers through all areas of the airport
  • Monitor and enforce safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws
  • Promote and adhere to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity
  • Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position
  • Complete work in a safe and secure manner following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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