Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Passenger Service Agent - CID

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.50
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

flight privileges
weekly pay
full-time schedule
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employee Discounts
wellness programs

Job Description

Unifi is a well-established leader in the aviation services industry with decades of experience that highlight its commitment to excellence and innovation. Specializing in airline ground services, Unifi has built a reputation for reliability, safety, and exceptional customer experiences. The company prides itself on ensuring smooth ground operations that contribute significantly to on-time departures and arrivals, helping airlines and passengers reach their destinations efficiently and safely. Unifi retains a forward-looking vision focused on becoming the most respected aviation services company by consistently delivering outstanding service and safeguarding every step of the air travel journey.

Unifi’s workplace culture emphasizes passion, i... Show More

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements
  • At least two years of customer service experience

Job Qualifications

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements
  • At least two years of customer service experience

Job Duties

  • Seek out and assist passengers with a friendly welcome, through arrival and check-in process, and support passengers with special needs such as unaccompanied minors
  • Handle all aspects of ticketing and check-in by operating a computerized system including boarding, baggage service, reservations, and resolving related complaints and problems
  • Direct passengers through Customs, Immigration, and Quarantine
  • Maintain a highly visible presence in all customer facing situations
  • Keep passengers informed and make announcements to ensure important information is communicated about their itineraries, flights and luggage
  • Adhere to all safety procedures and policies
  • Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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